Privacy Policy
Last Updated: March 20, 2024
Introduction
Welcome to GenVR Research. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy policy aims to give you information on how GenVR Research collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for our services, purchase a product, or participate in our research initiatives.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
Data Collection
We collect several different types of information for various purposes:
Personal Data:
• Identity Data: first name, last name, username or similar identifier, title, date of birth
• Contact Data: billing address, delivery address, email address, telephone numbers
• Financial Data: payment card details (processed securely through our payment providers)
• Technical Data: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
• Profile Data: your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses
• Usage Data: information about how you use our website, products and services
• Marketing Data: your preferences in receiving marketing from us and our third parties
AI-Generated Content:
• Input Data: prompts, parameters, and settings you provide to our AI models
• Output Data: images, videos, 3D models, and other content generated by our AI systems
• Interaction Data: how you modify, edit, and interact with generated content
Research Data:
• Behavioral Data: how you interact with VR environments
• Performance Data: measurements and metrics from research participation
• Survey Responses: feedback and responses to research questionnaires
Use of Your Information
We use your personal data for the following purposes:
Service Provision:
• To create and manage your account
• To provide our AI generation services
• To process and deliver your orders
• To manage payments, fees, and charges
• To collect and recover money owed to us
Service Improvement:
• To improve our website, products/services, marketing, and user relationships
• To train and enhance our AI models
• To develop new features and capabilities
• To measure the effectiveness of our services
Research and Development:
• To conduct research studies (with your explicit consent)
• To analyze usage patterns and trends
• To publish research findings (in anonymized form)
• To develop new VR and AI technologies
Communication:
• To communicate necessary information about our services
• To notify you about changes to our terms or privacy policy
• To ask you to leave a review or take a survey
• To provide customer support and assistance
Marketing:
• To deliver relevant content and advertisements
• To measure the effectiveness of our marketing
• To make suggestions and recommendations about services that may interest you
Note: You can opt out of marketing communications at any time
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Our security measures include:
Technical Measures:
• End-to-end encryption for data transmission
• Advanced firewalls and intrusion detection systems
• Regular security assessments and penetration testing
• Secure data centers with physical access controls
• Regular backup and disaster recovery procedures
Organizational Measures:
• Staff training on data protection and security
• Strict access controls and authentication procedures
• Regular security audits and compliance checks
• Incident response and breach notification procedures
• Data protection impact assessments
Third-Party Security:
• Regular assessment of third-party service providers
• Contractual obligations for data protection
• Monitoring of third-party compliance
• Security certification requirements
Your Rights
Under data protection laws, you have the following rights:
Access Rights:
• Request access to your personal data
• Receive a copy of your data in a structured format
• Verify the lawfulness of our processing
Modification Rights:
• Request correction of incomplete or inaccurate data
• Update your personal information
• Modify your preferences and settings
Deletion Rights:
• Request erasure of your personal data
• Remove your account and associated data
• Withdraw consent for data processing
Additional Rights:
• Object to processing of your personal data
• Restrict the processing of your data
• Data portability to other services
• Lodge a complaint with a supervisory authority
Exercise Your Rights:
To exercise any of these rights, please contact us through our dedicated privacy portal or email us at admin@genvrresearch.com. We will respond to all legitimate requests within 30 days.
International Transfers
We operate globally and may transfer your data to countries outside your residence. When we do this, we ensure appropriate safeguards are in place:
Data Transfer Mechanisms:
• Standard contractual clauses
• Data processing agreements
• Privacy Shield certification (where applicable)
• Binding corporate rules
Safeguards:
• Assessment of recipient country's data protection laws
• Implementation of additional security measures
• Regular monitoring and auditing of transfers
• Transparency about transfer mechanisms
Children's Privacy
We take children's privacy seriously and comply with applicable laws:
Age Restrictions:
• Our services are not intended for users under 13
• We do not knowingly collect data from children
• Parental consent required for users under 16
Protection Measures:
• Age verification mechanisms
• Removal of underage user data
• Specialized support for parents/guardians
• Educational resources about online safety
Changes to This Policy
We may update this privacy policy from time to time. Changes will be communicated through:
Update Procedures:
• Website notifications
• Email communications (for registered users)
• In-app notifications
• Social media announcements
Version Control:
• Maintenance of policy version history
• Summary of significant changes
• Prior version accessibility
• 30-day notice for material changes
Contact Information
For any questions about this privacy policy or our privacy practices, please contact us:
Primary Contact:
Data Protection Officer
Email: admin@genvrresearch.com
Phone: +91-8929090206
Office Address:
GenVR Research
603, Tower B, Kiera Ryhan Square
Kishangarh, Vasant Kunj
New Delhi, Delhi 110070
India
Response Time:
• General inquiries: 2-3 business days
• Data subject requests: 30 days
• Urgent matters: 24-48 hours
For more information about our privacy practices, please contact our Data Protection Officer.